Effective Date: August 7, 2026 | Last Updated: August 7, 2026

VNTG Home ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and your choices, including for email and SMS communications. By using our website, submitting a form, or opting in to our communications, you agree to this policy.

1. Information We Collect

  • Contact info (name, address, email, phone)

  • Information you submit via web forms (inquiries, service or scheduling requests)

  • Email/SMS opt-in and opt-out status

  • Technical data (IP address, browser, device) via cookies

  • Records of your communications with us

2. How We Use It

To respond to inquiries, provide customer service, send requested updates or reminders, send marketing (only if you've opted in), improve our site and services, and comply with legal obligations.

3. Who We Share It With

We do not sell your information. We share it only with:

  • Service providers who support our operations (hosting, email/SMS platforms, CRM), solely to deliver those services

  • Affiliates/partners, subject to the restrictions in Section 5

  • Legal authorities when required by law

  • A successor entity in a merger, acquisition, or sale of assets

We never share your information with third parties for their own marketing.

4. Email Communications

We may send transactional emails (service confirmations, replies to inquiries) and, if you've opted in, marketing emails. Every marketing email includes an unsubscribe link. Unsubscribing from marketing doesn't stop transactional emails. We comply with CAN-SPAM.

5. SMS/Text Messaging

If you opt in to SMS, we use your number solely to send the messages you requested (customer care, service updates, and promotional messages if separately opted in). We do not sell, rent, or share your mobile information with third parties or affiliates for marketing. Service providers who support our SMS program may only use your data to deliver that service.

Message/data rates may apply. Reply STOP to opt out, HELP for assistance, or contact us below. Full terms: [insert SMS Terms URL].

VNTG Home Privacy Policy

6. Cookies

We use cookies to improve site functionality, analyze traffic, and personalize content. You can manage preferences in your browser; disabling cookies may limit some features.

7. Data Security

We use reasonable safeguards to protect your information, but no method of transmission or storage is 100% secure.

8. Data Retention

We retain information as long as needed to fulfill the purposes above, meet legal obligations, and resolve disputes.

9. Your Choices and Rights

You may have the right to access, correct, delete, or restrict use of your information, and to opt out of marketing. Contact us below to exercise these rights. Residents of certain states (e.g., California) may have additional rights.

10. Children's Privacy

Our site and communications are not directed to anyone under 18, and we do not knowingly collect data from children. If we learn we have, we'll delete it.

11. Contact Us

VNTG Home, LLC 1235 Marquette St., Cleveland, OH 44114 info@vntghome.com | 216-505-4322

12. Changes to This Policy

We may update this policy periodically. The "Last Updated" date above reflects the most recent revision.